The off-policy learning paradigm allows for recommender systems and general ranking applications to be framed as decision-making problems, where we aim to learn decision policies that optimize an unbiased offline estimate of an online reward metric. With unbiasedness comes potentially high variance, and prevalent methods exist to reduce estimation variance. These methods typically make use of control variates, either additive (i.e., baseline corrections or doubly robust methods) or multiplicative (i.e., self-normalisation). Our work unifies these approaches by proposing a single framework built on their equivalence in learning scenarios. The foundation of our framework is the derivation of an equivalent baseline correction for all of the existing control variates. Consequently, our framework enables us to characterize the variance-optimal unbiased estimator and provide a closed-form solution for it. This optimal estimator brings significantly improved performance in both evaluation and learning, and minimizes data requirements. Empirical observations corroborate our theoretical findings.
Table summarization is a crucial task aimed at condensing information from tabular data into concise and comprehensible textual summaries. However, existing approaches often fall short of adequately meeting users' information and quality requirements and tend to overlook the complexities of real-world queries. In this paper, we propose a novel method to address these limitations by introducing query-focused multi-table summarization. Our approach, which comprises a table serialization module, a summarization controller, and a large language model (LLM), utilizes textual queries and multiple tables to generate query-dependent table summaries tailored to users' information needs. To facilitate research in this area, we present a comprehensive dataset specifically tailored for this task, consisting of 4909 query-summary pairs, each associated with multiple tables. Through extensive experiments using our curated dataset, we demonstrate the effectiveness of our proposed method compared to baseline approaches. Our findings offer insights into the challenges of complex table reasoning for precise summarization, contributing to the advancement of research in query-focused multi-table summarization.
Next basket recommendation (NBR) is a special type of sequential recommendation that is increasingly receiving attention. So far, most NBR studies have focused on optimizing the accuracy of the recommendation, whereas optimizing for beyond-accuracy metrics, e.g., item fairness and diversity remains largely unexplored. Recent studies into NBR have found a substantial performance difference between recommending repeat items and explore items. Repeat items contribute most of the users' perceived accuracy compared with explore items. Informed by these findings, we identify a potential "short-cut" to optimize for beyond-accuracy metrics while maintaining high accuracy. To leverage and verify the existence of such short-cuts, we propose a plug-and-play two-step repetition-exploration (TREx) framework that treats repeat items and explores items separately, where we design a simple yet highly effective repetition module to ensure high accuracy, while two exploration modules target optimizing only beyond-accuracy metrics. Experiments are performed on two widely-used datasets w.r.t. a range of beyond-accuracy metrics, viz. five fairness metrics and three diversity metrics. Our experimental results verify the effectiveness of TREx. Prima facie, this appears to be good news: we can achieve high accuracy and improved beyond-accuracy metrics at the same time. However, we argue that the real-world value of our algorithmic solution, TREx, is likely to be limited and reflect on the reasonableness of the evaluation setup. We end up challenging existing evaluation paradigms, particularly in the context of beyond-accuracy metrics, and provide insights for researchers to navigate potential pitfalls and determine reasonable metrics to consider when optimizing for accuracy and beyond-accuracy metrics.
Preference elicitation explicitly asks users what kind of recommendations they would like to receive. It is a popular technique for conversational recommender systems to deal with cold-starts. Previous work has studied selection bias in implicit feedback, e.g., clicks, and in some forms of explicit feedback, i.e., ratings on items. Despite the fact that the extreme sparsity of preference elicitation interactions make them severely more prone to selection bias than natural interactions, the effect of selection bias in preference elicitation on the resulting recommendations has not been studied yet. To address this gap, we take a first look at the effects of selection bias in preference elicitation and how they may be further investigated in the future. We find that a big hurdle is the current lack of any publicly available dataset that has preference elicitation interactions. As a solution, we propose a simulation of a topic-based preference elicitation process. The results from our simulation-based experiments indicate (i) that ignoring the effect of selection bias early in preference elicitation can lead to an exacerbation of overrepresentation in subsequent item recommendations, and (ii) that debiasing methods can alleviate this effect, which leads to significant improvements in subsequent item recommendation performance. Our aim is for the proposed simulator and initial results to provide a starting point and motivation for future research into this important but overlooked problem setting.
Two typical forms of bias in user interaction data with recommender systems (RSs) are popularity bias and positivity bias, which manifest themselves as the over-representation of interactions with popular items or items that users prefer, respectively. Debiasing methods aim to mitigate the effect of selection bias on the evaluation and optimization of RSs. However, existing debiasing methods only consider single-factor forms of bias, e.g., only the item (popularity) or only the rating value (positivity). This is in stark contrast with the real world where user selections are generally affected by multiple factors at once. In this work, we consider multifactorial selection bias in RSs. Our focus is on selection bias affected by both item and rating value factors, which is a generalization and combination of popularity and positivity bias. While the concept of multifactorial bias is intuitive, it brings a severe practical challenge as it requires substantially more data for accurate bias estimation. As a solution, we propose smoothing and alternating gradient descent techniques to reduce variance and improve the robustness of its optimization. Our experimental results reveal that, with our proposed techniques, multifactorial bias corrections are more effective and robust than single-factor counterparts on real-world and synthetic datasets.
We study ranked list truncation (RLT) from a novel "retrieve-then-re-rank" perspective, where we optimize re-ranking by truncating the retrieved list (i.e., trim re-ranking candidates). RLT is crucial for re-ranking as it can improve re-ranking efficiency by sending variable-length candidate lists to a re-ranker on a per-query basis. It also has the potential to improve re-ranking effectiveness. Despite its importance, there is limited research into applying RLT methods to this new perspective. To address this research gap, we reproduce existing RLT methods in the context of re-ranking, especially newly emerged large language model (LLM)-based re-ranking. In particular, we examine to what extent established findings on RLT for retrieval are generalizable to the "retrieve-then-re-rank" setup from three perspectives: (i) assessing RLT methods in the context of LLM-based re-ranking with lexical first-stage retrieval, (ii) investigating the impact of different types of first-stage retrievers on RLT methods, and (iii) investigating the impact of different types of re-rankers on RLT methods. We perform experiments on the TREC 2019 and 2020 deep learning tracks, investigating 8 RLT methods for pipelines involving 3 retrievers and 2 re-rankers. We reach new insights into RLT methods in the context of re-ranking.
Exclusion is an important and universal linguistic skill that humans use to express what they do not want. However, in information retrieval community, there is little research on exclusionary retrieval, where users express what they do not want in their queries. In this work, we investigate the scenario of exclusionary retrieval in document retrieval for the first time. We present ExcluIR, a set of resources for exclusionary retrieval, consisting of an evaluation benchmark and a training set for helping retrieval models to comprehend exclusionary queries. The evaluation benchmark includes 3,452 high-quality exclusionary queries, each of which has been manually annotated. The training set contains 70,293 exclusionary queries, each paired with a positive document and a negative document. We conduct detailed experiments and analyses, obtaining three main observations: (1) Existing retrieval models with different architectures struggle to effectively comprehend exclusionary queries; (2) Although integrating our training data can improve the performance of retrieval models on exclusionary retrieval, there still exists a gap compared to human performance; (3) Generative retrieval models have a natural advantage in handling exclusionary queries. To facilitate future research on exclusionary retrieval, we share the benchmark and evaluation scripts on \url{https://github.com/zwh-sdu/ExcluIR}.
The next Point of Interest (POI) recommendation task is to predict users' immediate next POI visit given their historical data. Location-Based Social Network (LBSN) data, which is often used for the next POI recommendation task, comes with challenges. One frequently disregarded challenge is how to effectively use the abundant contextual information present in LBSN data. Previous methods are limited by their numerical nature and fail to address this challenge. In this paper, we propose a framework that uses pretrained Large Language Models (LLMs) to tackle this challenge. Our framework allows us to preserve heterogeneous LBSN data in its original format, hence avoiding the loss of contextual information. Furthermore, our framework is capable of comprehending the inherent meaning of contextual information due to the inclusion of commonsense knowledge. In experiments, we test our framework on three real-world LBSN datasets. Our results show that the proposed framework outperforms the state-of-the-art models in all three datasets. Our analysis demonstrates the effectiveness of the proposed framework in using contextual information as well as alleviating the commonly encountered cold-start and short trajectory problems.
In ad-hoc retrieval, evaluation relies heavily on user actions, including implicit feedback. In a conversational setting such signals are usually unavailable due to the nature of the interactions, and, instead, the evaluation often relies on crowdsourced evaluation labels. The role of user feedback in annotators' assessment of turns in a conversational perception has been little studied. We focus on how the evaluation of task-oriented dialogue systems (TDSs), is affected by considering user feedback, explicit or implicit, as provided through the follow-up utterance of a turn being evaluated. We explore and compare two methodologies for assessing TDSs: one includes the user's follow-up utterance and one without. We use both crowdworkers and large language models (LLMs) as annotators to assess system responses across four aspects: relevance, usefulness, interestingness, and explanation quality. Our findings indicate that there is a distinct difference in ratings assigned by both annotator groups in the two setups, indicating user feedback does influence system evaluation. Workers are more susceptible to user feedback on usefulness and interestingness compared to LLMs on interestingness and relevance. User feedback leads to a more personalized assessment of usefulness by workers, aligning closely with the user's explicit feedback. Additionally, in cases of ambiguous or complex user requests, user feedback improves agreement among crowdworkers. These findings emphasize the significance of user feedback in refining system evaluations and suggest the potential for automated feedback integration in future research. We publicly release the annotated data to foster research in this area.
Stochastic learning to rank (LTR) is a recent branch in the LTR field that concerns the optimization of probabilistic ranking models. Their probabilistic behavior enables certain ranking qualities that are impossible with deterministic models. For example, they can increase the diversity of displayed documents, increase fairness of exposure over documents, and better balance exploitation and exploration through randomization. A core difficulty in LTR is gradient estimation, for this reason, existing stochastic LTR methods have been limited to differentiable ranking models (e.g., neural networks). This is in stark contrast with the general field of LTR where Gradient Boosted Decision Trees (GBDTs) have long been considered the state-of-the-art. In this work, we address this gap by introducing the first stochastic LTR method for GBDTs. Our main contribution is a novel estimator for the second-order derivatives, i.e., the Hessian matrix, which is a requirement for effective GBDTs. To efficiently compute both the first and second-order derivatives simultaneously, we incorporate our estimator into the existing PL-Rank framework, which was originally designed for first-order derivatives only. Our experimental results indicate that stochastic LTR without the Hessian has extremely poor performance, whilst the performance is competitive with the current state-of-the-art with our estimated Hessian. Thus, through the contribution of our novel Hessian estimation method, we have successfully introduced GBDTs to stochastic LTR.